Just
in case you have ever wondered why we have all the Disney memorabilia around
the office there is a reason. In 1968
when I was an undergraduate at UC Irvine, I needed a part time job to
supplement my scholarships, grants and student loans so I went to Disneyland to
get a job. I was hired in the food
services department and as a casual seasonal employee (Christmas, Easter, grad
nights and summer) and eventually a permanent part time employee through 1972,
when I was married to my wife Karen, and it was between my freshman and
sophomore years at UCLA dental school when I started working as a dishwasher
and moved up to line cook after the first summer and eventually to lead chef
for the Tahitian Terrace restaurant (between the Tiki Room and the Jungle Cruise
ride now known as Aladdin’s Oasis). When
I was working weekends as a part time employee I worked at the Plaza Pavilion
on Main Street and Club 33 the private club above Pirates of the Caribbean in
New Orleans Square. During the winter
months I would go in on Friday after classes and work 10 hours and then work 12
to 14 hours on Saturday and Sunday to pick up as many hours as I could. I learned to work very hard and to be
efficient, but most importantly I learned the Disney concepts of “host” and
“guest.” The concept is to treat both
parties with respect and gratitude. If
you want to see a contemporary representation of that, watch the Disney film,
“Saving Mr. Banks” with Tom Hanks as Walt Disney. That time frame is the time
that I worked for Disney and I believe that it accurately betrays the Disney
concept of how the “hosts” respect the needs of the “guest” P.L. Travers, no
matter how she harasses them. Although I
never did meet Walt Disney as he passed away in 1964, I count his brother Roy
as one of my friends. In fact we watched
the Armstrong Moon landing together on a 12 inch black and white TV set at
“Station 13” at the Terrace. Needless to
say it is difficult to “outgrow” these types of experiences and training. Thus I have been a Disneyoholic since then,
as can be easily proven with my over 40 Mickey Mouse watches. But what does this have to do with dentistry
and our office? Well I have utilized
these Disney concepts in my practice with all of my staff (hosts) and patients
(guests) trying to do the best that I could do for every one every day. In the end you will have to forgive me for
all the Disney stuff that I have around the office, but that is me.
Thursday, February 26, 2015
Thursday, January 29, 2015
Old vs. New
I
am often asked whether it is better as a patient to be treated by a young
dentist who has been trained in all the latest technology and is up on the
latest trends and innovations in dentistry, or is it better to be treated by a
seasoned dentist who has had life experiences and has done thousands of
procedures like the one that you need to have accomplished. It is an interesting dilemma, and a question
not easily answered without some prejudices. I believe it depends on the procedure that you
need to have accomplished. For example,
I was taught at UCLA dental school in the early 70s to do gold crowns and
silver fillings only. And in fact the tooth-colored
restorations as they are currently accomplished today were not even available
until 1978, several years after I graduated. On the other hand, Dr. Naten who graduated 2 ½ years ago was
raised on composites and ceramics, the bulk of our practice today, and is thus
very comfortable with doing those procedures even though he has not done as
many of them as I have. I believe that
the best method to even out this educational divide was derived in California
many years ago with our continuing education requirements of over 50 hours of
education each renewal period. That
certainly helps, but it is each individual dentist’s investment in their
practice and care of their patients that is the real motivation to go beyond
the minimum requirements and get as many continuing education units as
possible. In my case, our last office
trip was to the Greater New York Dental Society meeting with over 55,000 other
dental professionals all trying to get the most up-to-date techniques and bring
them back to our practices to help our patients. Our staff is committed to that education
process otherwise they would not be here, and I am very proud of all of them
for their dedication to improving dentistry and the health of our huge family
of patients. I believe this is the real
answer. Is the dentist happy with his or
her work and do they look forward to going to work every day to try to help
people? If the answer is yes, I believe that is the dentist you want to see. Fortunately in our office we offer treatment
from both young and old dentists (Did I really say that?) so you get the best
of both worlds. As for those young
dentists out there, watch out for us old guys and gals. We are not necessarily behind you on the
technology bandwagon. You may have to
look forward to find us rather than behind.
The Affordable Care Act
Well it is that time of
year again, no not Christmas, Hanukkah, Kwansaa, or New Years, it is open
enrollment time for the Affordable Care Act, until February 15, 2015. There
are many that oppose this law and many that support it, but since it has been
upheld by our Supreme Court, it is the current law of the land. But how was it
passed despite years of controversy? Well a huge proponent of passage was
the AARP, which stands to benefit with billions in income, and the wholehearted
support by the American Medical Association. But who is the American Medical
Association really? Well the story goes
back to when I was at UCLA Dental School in the early 70's. At that time the AMA and the ADA
had a participation rate of their doctors of approximately 70%. Our dental
society decided to undergo a huge transformation to increase its recruitment
efforts. We began aggressively sponsoring continuing education classes, having
annual meetings, and then at the National, State and local levels began insurance
companies, like The Dentists Insurance Company (TDIC) in California to represent
us for malpractice issues and the multiple needs for myriad of other
insurance issues. In addition to working closely with state boards and legislatures to pass
laws and regulations that help dentists, staff and patients overall well being.
What did the AMA do in that same time frame? Nothing. It was apparently way too
much trouble for those involved to increase participants and it has been doing nothing for recruitment
efforts since the 70's. Therefore, currently the ADA has a membership
participation rate of approximately 85% of all dentists and its is even higher in
the Sacramento District Dental Society. The AMA participation rate is somewhere
between 14 and 17% depending on the report you read. Who are the AMA members? I
would almost guarantee it is not your primary care physician at Kaiser, he or she is
as upset with the ACA as any of it's most ardent detractors. The AMA is made up
primarily of academics and administrators (like our congress person (Ami Bera)
and other “bean counters.” I only hope that we can fix the problems of the ACA before they are unsolvable. Interestingly enough,
I am starting on Medicare this year and therefore I will not be a participant for long.
Monday, January 19, 2015
Uplifting Moments
I
had a very uplifting moment last Saturday while working at the office. It reminded me of my initial blog, so I
thought I would put down my thoughts in this blog. In late 1989 I saw a new patient family in our
office and their young son, we will call him Jason. Jason came in with his parents for an initial
examination. Over the intervening 25
years we have been treating him with regular cleanings and hygiene visits and a
few miscellaneous fillings. He had a
typical complication we see with many young patients. Some hygiene issues leading to the cavities
that he now has fillings on. He came in
last Saturday to get his teeth cleaned and to say goodbye. He had just graduated from college and at 30
years old he has become an EMT and is moving to Half Moon Bay with his young
family to begin work there for the fire department. He has always enjoyed the water and we spent
many dental visits discussing his love for water sports. Now he is very excited because the fire
department in Half Moon Bay has water craft that the EMT’s use to help distressed
patients out on the water as well as the more typical land emergencies. I thanked him for his upcoming service to the community
as a first responder and wished him well with his career and the life ahead
that he is about to embark on. Perhaps it is moments like this that bring me into
work every day and make it so enjoyable. Can there really be a better profession then
one in which you get to help people every day over years and years and watch
them grow and to mature into such important contributors to our society. I think not, but perhaps that is why I am a
dentist.
Thursday, December 18, 2014
Tooth Replacement Options
One
of the biggest dilemmas facing many of our patients is what to do about my
missing teeth. As a dentist, the answer
is not always consistent or obvious. There
are four basic choices and none of the choices are right or wrong in every
instance. It depends on the size of the
space, your age, where it is in your mouth and how important the tooth is to
your overall dental health. Moving
between the choices from the least to the most expensive treatment, which
translates to the easiest to the hardiest (remember the dentist is like the
plumbers “time is money” thus the harder the job the more time it takes). We will start with the first treatment and
that is “oh well I lost my tooth.” Obviously
wisdom teeth or severely crowded areas of your mouth often fall into this
category and no treatment is necessary. Number 2 is a removable appliance of some
nature. That can be anything from a
simple tooth attached to a temporary retainer, to a chrome removable partial denture
with many teeth attached. If there are
large spaces, this is often the best choice as you pay by the appliance, and
not by the tooth. So if there are a lot
of missing teeth on the appliance, it isn’t more expensive. The downside to all removable appliances is
function. It is something in your mouth
that may be a little foreign to you. The
3rd choice is fixed bridgework in which “caps” are placed on either
side of the space and a “bridge” fills in the gap. Unlike the removable appliances you pay by the
tooth and it requires modification of your teeth for it to function. Thus there are Novocain shots and all the
other issues typically associated with dental procedures. The last options are dental implants which are
artificial roots that are placed in your jaw and a cap are attached to the
implant. This has the advantage of not
relying on other teeth for support, but once again you pay by the tooth. Although we restore several teeth each week
this way, a surgeon has to place the implants. As we all know specialists are not known for
being inexpensive, therefore the cost can exceed $3500.00 per tooth by the time
you are all done. Thus this process
often times is above our patient’s insurance coverage limits. Once again, all of these are just choices and
there is no consistently right or wrong answer to those choices as it is based
on individual needs and desires. But in
general the more expensive the process, the more it looks and functions like
your natural teeth. That being said,
implants are by far the most durable and functional therefore often times are
lifetime restorations and therefore are best choice if you can afford them.
Subscribe to:
Posts (Atom)




