I
am here to tell you a little story about Boulevard Family Dentistry. It's a question that I
am often asked about and that is our large clock in the window of the front of
the building. I view it as our Elk Grove version of the "Back to the Future"
clock tower. Our building was built in 1974 by one of our patients and a
builder. He called our building his "little bit of Paris in Elk Grove” due to the masonry roof
and the brick façade that he placed on the building. The building went through
a couple of different owners, all of which were my landlords, until the
building was sold to Mickie Baker. Mickie Baker traveled extensively worldwide and loved
to bring back items of interest. One day when she was in Belgium, she fell in
love with a little clock shop that made hand crafted clocks. She had them
fabricate a custom window clock for her “little bit of Paris” and she
hung it up in the window on her side of the building, which is currently the hygiene side of the office. Before she passed away in 2000,
she rented us the entire office space and had me place the clock on our side of
the building. She made me promise that I would always maintain her beloved
clock. After I purchased the building I made it my goal to grant her last wish. Despite the fact that we have remodeled the building to
update to current American Disabilities Act standards, and we lost the French
masonry roof and the brick work across the front, I have kept my
promise to Mickie as you can see whenever you drive by. The clock is still there
keeping accurate time for whomever passes by, maybe Michael J Fox in the
Delorean.
Friday, May 8, 2015
Thursday, April 23, 2015
Finding the Perfect Shade.
There
are several differences between men and women in dentistry, many of which I have
blogged about before. However, one was brought to my attention the other day
which is very interesting. In case you didn’t know 7% of all men are colored
blind, while only 0.4% of women are. That is interesting as color blindness is encoded
on the sex hormones and therefore many women are carriers but are not color
blind. But how does that interesting anomaly affect dentistry? Well in my case,
I am part of the 7%. Specifically I can’t see many blues and reds. Well let’s
say I was doing a porcelain crown on your upper right central incisor and we
need to match the shade to your upper left central incisor exactly. When the
laboratory technician is stacking the porcelain they use blue shades to mimic
the translucency that many people have in their incisal edges of their central
incisors. Well if I can’t see the blue I can’t tell if the incisal edges match
and it could look perfect to me but in actuality it is way off. This is probably made worse with the fact that many teeth have orange or red tinges which I also
cannot see. Well, there is technology to the rescue. We have used
electronic shade matching computers for several years that can actually map
several sections of your tooth to come up with a precise shade match on every
portion of your tooth. Is it perfect? No, but with the help of an experienced
and qualified laboratory technician we can get the shades really really close.
And by the way, who are the best and most talented as techs at the laboratory to
check shades? Women of course. Good Luck with those colors!
Thursday, April 9, 2015
Hi-tech
High
tech is all the rage and it does affect dentistry. If it weren’t for computers, iPhones, tablets
and the internet, where would we all be? Some love it, and others hate it.
I assume the difference is whether your “toys” are working or not. But these are really more than “toys,” they
have become part of our everyday life. The one thing I have learned over the
years however is that there is a place for technology, and other places where
the old tried and true methods work better. For example when my kids were
little and they got a new hand held calculators that were available at the
time, they thought that they were great. But I would constantly drive them
crazy by doing mathematics calculations on my old slide rule faster than they
could push the buttons on their calculators. Now to be honest, I have not used
my old K + E Log Log Duplex slide rule for some years as I have learned to use
computers just as they did. But I believe the concepts of old versus new is
still valid. Now what does that have to do with dentistry? I am sure you have
heard advertisements for a new process in which they can do crowns (caps) in
one visit. It utilizes digital scanners, that we already use (Itero), with a
milling machine attached These offices can mill a new crown out of a solid "block" on the spot without having to
send the impression off to a laboratory. This means not having to deal with temporary crowns and need to return in a few
weeks for a second appointment. Sounds great doesn’t it? But as always there must be a catch, and indeed
there is. You can only mill certain materials and today those materials fall
into two categories. The first one is one of the new “super composites” which are basically
hardened plastic tooth colored filling material. The second material is a new
ceramic material called E-max, which does look great, but is not nearly as
durable as many of the other materials that we have used for years. Therefore,
especially on the molars, you are risking cohesive failure of the material in a single visit crown just
for the convenience of avoiding a temporary crown. I don’t know how you feel
about it, but I don’t like Novocaine shots that much. So redoing a new crown because
it broke is not my idea of fun. Therefore, although we use the latest technology
for scanning images for crowns, until the manufacturers develop new "blocks"
with a wider range of restorative materials, in my opinion milling a crown on
site is not the best option for the vast majority of our patients, especially on
their molars, which take a tremendous amount of force and are prone to mechanical failure. I will watch for continued improvements however and will jump on the band wagon if possible.
Thursday, March 26, 2015
Issues with Affordable Care Act, Part 2
In my opinion, as a medical care provider, the real issue with the Affordable Care Act is not the insurance aspect. Single payer is single payer, it is obviously used widely in many developed countries throughout the world. The real issue is the difficulty in getting quality medical care. That has been a reported problem in many of these same countries. So let’s get back to dentistry in California. Before Covered California, Denti-Cal had the fourth lowest reimbursement rate for dental treatments of all the 50 states, despite our higher cost of living. In fact, those rates for dental treatment have not seen any increases since the year 2000 and last year the legislature decreased funding for Denti-Cal additional 10%. Obviously, as a dentist in California it is very difficult to see Denti-Cal patients no matter how altruistic you are with such slow reimbursement rates and in fact fewer than 10% of us are currently seeing Denti-Cal patients. I stopped seeing Denti-Cal in the late 90's as Sacramento and San Diego counties started an HMO style reimbursement program and in fact fewer than 40% of pediatric dental patients have access to their free dental care. In California there are 5 counties that do not have a single dentist provider. So how does the government plan to resolve this problem? Well the Affordable Care Act raised the reimbursement rates for Pediatric Dentistry to the same level as Medi-Care rates for all Denti-Cal reimbursements. Great, so now many more dentists can see these new Covered California pediatric patients. Not so fast! This supplemental reimbursement from the federal government is only until 2016 at which time it starts to phase out. Well who is going to make up the difference? Obviously the state of California will (i.e.we tax payers.) Do we have the funds for that or do we have to cut back the program again? Don’t hold your breath. Because we could not afford the old, very low, reimbursement rates that served millions of fewer children. So what will happen? I don’t know. But with past experience as a guide, it will not be pleasant. And while I agree that many children will now have insurance, very few will be able to get adequate dental care, and isn’t that really what we are trying to accomplish? Is this the right answer? Once again we, the informed voting public, will make the final decision at the next election. Thus the reason for the blog. We need to make informed decisions and put children first and hopefully we can resolve some of the issues.
Thursday, March 12, 2015
Issues with Affordable Care Act, Part 1
I
thought my next blog should be in 2 parts because of the complexity of the
topic and my attempt to keep the blogs relatively short, so people will
actually read them. The topic we will be
discussing today is the status of dentistry in California and how it is
affected by the Affordable Care Act or Covered California. Unlike Hilary Care in 1994 the ACA
specifically left out dentistry to a large extent. So why do I need to discuss it in a dental
blog? Well, while there is no federal
dental funding mandate for the ACA, it does have a requirement for children’s
dental healthcare coverage up to the age of 19 (no, not 18 or 26) for all
insurance companies participating in the exchanges, including Covered
California. Obviously, from appearance
that is certainly not a problem for California dentists and all Californians up
to 19, who now will be covered by insurance.
After all that certainly boosts the demand for dental services and that
is good for dentists and good for the patients that will benefit from our
services with better oral health. That
certainly sounds like a win-win but unfortunately that is not the case. The hidden problem is that Covered California
in the ACA wants to increase patient care by subsidizing the cost of that
increased patient access by putting millions of children into a single payer
program paid for by the government. In
California, that huge figure translates to 5.1 million in 19 year olds and
younger patients on Denti-Cal (the California version of dental Medicaid or Welfare).
Well what is the problem with that? Let’s put it into perspective. California is the 8th largest
economy in the world with a gross state production (GSP) of approximately 2.05
trillion dollars or 13.2% of the federal gross national product (GNP). We currently have an unemployment rate of 7.4%,
the fifth highest in the nation, which is certainly nothing to be proud of (but
it is getting better). The states
demographics in the current census is 30.1% 19 year olds and younger of our
total population of 37 million. That
means we have a total of 11,100,000 19 year olds and younger. That translates to 46% of child population on
welfare. Is that a problem? Only you can
decide, but it is certainly concerning to me that if we are such a great state,
why almost half of our children on Welfare?
Thursday, February 26, 2015
Disneyoholic
Just
in case you have ever wondered why we have all the Disney memorabilia around
the office there is a reason. In 1968
when I was an undergraduate at UC Irvine, I needed a part time job to
supplement my scholarships, grants and student loans so I went to Disneyland to
get a job. I was hired in the food
services department and as a casual seasonal employee (Christmas, Easter, grad
nights and summer) and eventually a permanent part time employee through 1972,
when I was married to my wife Karen, and it was between my freshman and
sophomore years at UCLA dental school when I started working as a dishwasher
and moved up to line cook after the first summer and eventually to lead chef
for the Tahitian Terrace restaurant (between the Tiki Room and the Jungle Cruise
ride now known as Aladdin’s Oasis). When
I was working weekends as a part time employee I worked at the Plaza Pavilion
on Main Street and Club 33 the private club above Pirates of the Caribbean in
New Orleans Square. During the winter
months I would go in on Friday after classes and work 10 hours and then work 12
to 14 hours on Saturday and Sunday to pick up as many hours as I could. I learned to work very hard and to be
efficient, but most importantly I learned the Disney concepts of “host” and
“guest.” The concept is to treat both
parties with respect and gratitude. If
you want to see a contemporary representation of that, watch the Disney film,
“Saving Mr. Banks” with Tom Hanks as Walt Disney. That time frame is the time
that I worked for Disney and I believe that it accurately betrays the Disney
concept of how the “hosts” respect the needs of the “guest” P.L. Travers, no
matter how she harasses them. Although I
never did meet Walt Disney as he passed away in 1964, I count his brother Roy
as one of my friends. In fact we watched
the Armstrong Moon landing together on a 12 inch black and white TV set at
“Station 13” at the Terrace. Needless to
say it is difficult to “outgrow” these types of experiences and training. Thus I have been a Disneyoholic since then,
as can be easily proven with my over 40 Mickey Mouse watches. But what does this have to do with dentistry
and our office? Well I have utilized
these Disney concepts in my practice with all of my staff (hosts) and patients
(guests) trying to do the best that I could do for every one every day. In the end you will have to forgive me for
all the Disney stuff that I have around the office, but that is me.
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